SASSA Change Phone Number [A Guide]
If you lost your mobile phone with your old sim card, which you used when you applied for your SRD R350 grant, or if you have changed that phone number. You can encounter problems getting your grant.
You have a solution like the SASSA change phone number. You can change the grant phone number by calling SASSA’s provided number via e-mail or their official website.
SASSA can’t contact you with your old phone number (which you entered while applying for SASSA), and your payment might be delayed or lost.
Stay tuned through the article to learn how to change the Grant R350 phone number.
SASSA Change phone number: All Methods
If you entered the wrong phone number for registration, you will change your Phone Number. You can change the number or any SASSA contact details for the R350 grant via four methods.
- Visit the SASSA official Website.
- Call on SASSA’s official phone number.
- E-mail them
- SIM swap
1. Visit the SASSA website
- Visit SASSA’s official website and the SASSA SRD grant contact details page.
- Here, locate the bar section to enter your ID number. Enter your ID number now.
- Type and enter your Application ID.
- Tap on the “Submit” button.
- Enter the new phone number and click the “Submit” or “OK” button.
- Choose a related reason.
- You will receive the OTP via SMS. Enter the OTP before proceeding further.
- Click on the “Submit” button.
- Now your phone number will be changed.
If you don’t remember your ID number, follow the steps below to locate it:
- Open the SASSA SRD website.
- Locate the yellow bar and tap on it.
- Enter your old phone number you used while applying for the grant and your ID number.
- Now, Click on the “Submit” button, and that’s it.
2. Call SASSA’s official phone number
SASSA offers a Toll-free call center that grant applicants can use to call them. The applicants can use that number when they need to update any personal details.
You can contact SASSA’s toll-free call center on 0800 60 10 11.
| Note: It’s possible that they don’t pick up your call because they receive thousands of calls a day. So they are not able to pick up all the calls. You can give it a try. If they don’t answer your call, you can try another method to contact them. |
3. Email the SASSA agency
If none of the above methods worked, leave an e-mail to them.
E-mail the SASSA agency at [email protected].
4. SIM swap:
If you have tried the above methods to contact SASSA, use the SIM swap method. Get a new sim with the old number you used to apply for the SASSA grant. It will help SASSA to communicate with you and vice versa.
Conclusion
It’s sad when you lose your sim, and you can’t use that sim which you entered when applying for the SASSA Grant because the SASSA won’t be able to communicate with you to pay you your amount.
Then, unluckily, you will have trouble collecting your payment from them. The best way to solve your issues is to change number for SASSA. Read the article and follow the instructions to end the inconvenience.