SASSA Lost Card [Fix in 1 Minute Guide]
The number of people who face SASSA lost Cards due to theft, misplacement, or other reasons is enormous. They often get overwhelmed by an amalgam of anxiousness and confusion as they don’t know which protocol has to be followed for the replacement of the lost SASSA Card.
If you also fall in the same category, throw away your stress because we have the exact solution to your problem as a brief and effective guide.
Losing your card can cause significant stress, and immediate action is required to prevent unauthorized use. Here’s a step-by-step guide on what you need to do if you’ve lost your SASSA card:
What to do in SASSA lost Card?
Did you lose your SASSA Card and don’t know what to do? Just follow this protocol for easy replacement of your lost card.
Contact SASSA:
First, contact the SASSA office and report the loss of your card to the staff or agent. If you have lost your card, there is an extremely high risk of fraudulent activity and security breaches.
Hence, to protect your finances, call the SASSA Office and request an immediate blocking of your lost card.
The branch agent will ask you for verification details and guide you.
Report to the South African Police Service (SAPS):
Secondly, visit your nearest SAPS station and report the loss of your card.
You’ll be required to provide them with the necessary details and request a case/reference number.
This reference number will be needed for the application for a new card.
Apply for replacement:
Once you’ve reported the incident to SAPS and blocked your card, applying for a new card immediately is crucial. Don’t delay this process any further.
You can also download the application form from SASSA and fill it out beforehand.
Ensure you have all the required documents for verification at the SASSA office, as they will be necessary for issuing your new card.
Update banking details:
If you have a bank account linked to your SASSA card for payment withdrawals, you also need to report the loss of the card to the bank.
After the acquisition of a new card, update your banking details accordingly.
What do you need for SASSA card replacement?
The SASSA office will require you to submit some documents along with the card replacement application. It’s essential to include all the documents necessary to apply successfully.
Here is a list of documents you’ll require:
1. ID document or passport
2. A police report(case number) confirming that your SASSA card has been lost
3. A proof of residence
4. Your mobile phone number
5. Your bank details (if you receive your social grant payments electronically)
How do you do card replacement?
Losing your card can result in a significant inconvenience. Report it immediately and request a replacement. There are two ways you can apply for a lost card replacement. You may choose the option that suits you the best, as the protocol to be followed will almost be the same for both options.
1. Through post office:
- Visit your nearest SASSA Post Office and report the loss of your SASSA Card.
- The Post Office staff will ask for some information to confirm your identity.
- The staff will guide you through the whole process. Follow the steps they will tell you.
- They will provide an application form requesting the replacement of your lost SASSA card.
- Fill out the form and submit it along with the necessary documents.
- Pay the card replacement fee.
- You will receive an E-mail or SMS upon successfully processing your replacement request. You can collect the card by visiting the Post Office.
2. Through phone call:
- If you can not visit the SASSA Office in person, call the toll-free helpline(0800 60 10 11).
- Inform the helpline agent that you’ve lost your card.
- Provide your identification details and request for a replacement.
- They will tell you the complete details of the steps you’d need to follow to replace your lost card with a new one.
How long does it take to get a new SASSA card?
You will be notified via SMS about collecting your new SASSA Card.
After completing the application form and the required documents, you should be issued a new card within a few minutes.
How to collect a new card?
The new card can be collected from the SASSA Post Office following a verification check by the branch personnel before the new card is issued. The branch agent may do a fingerprint scan to verify your identity.
It is important to note that the Post Office personnel will only issue the card to someone registered at SASSA as a procurator. It is advised to collect the card in person.
How do you activate a new SASSA card?
Collect the card:
When you have received a notification that your new card is ready to collect, you can visit the office to collect the card.
You will receive the necessary guidelines to activate your new SASSA Card in a package along with the card.
Follow the activation instructions:
Follow the instructions to activate your card. If you cannot comprehend the instructions correctly, call the SASSA toll-free helpline and inform them that you need to activate your new SASSA Card.
They will assist you in the activation process.
Make a small withdrawal:
After following the instructions for activating your new SASSA Card, ensuring your card has been successfully activated is essential.
Make a small withdrawal from the account. A smoothly executed withdrawal process means that your card is now activated.
Your new SASSA Card is functional and can be used for future transactions.
How much does it cost for a SASSA card replacement?
The good news is that the first replacement per annum is entirely free. However, a card replacement fee of RS.26 may apply after that.
Where to get a replaced card?
Upon successfully processing your replacement process, you will get notification via SMS or email that your card is ready to be collected. You can then visit the SASSA post office to receive your card.
Conclusion
In case of losing your SASSA Card, it is essential to take immediate action to ensure the safety of your social grants. You don’t need to panic. Just follow the simple steps explained earlier- contact SASSA, block the old card, request a new one, activate the card, and make a withdrawal. It is advised to avoid sharing your ID and pin with anyone else to prevent unauthorized usage of your finances.
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